Privacy Policy

PRIVACY STATEMENT

This privacy policy governs your use of our Site on different devices (including but not limited to a computer, mobile phone, tablet, or other electronic device), APIs, third-parties or Services. In this privacy policy, we also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

Our Privacy Policy explains what kinds of personal information we collect about you when you visit our website, communicate with us, how we use and share that information, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR SITE, YOU ARE ACKNOWLEDGING YOU UNDERSTAND AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.

CONSENT

As part of the normal operation of our Services we collect and, in some cases, may disclose information about you. By accepting this Privacy Policy, you expressly consent to the delivery, processing and our use and disclosure of your Personal Information in the manner described in this Privacy Policy.

COLLECTION OF INFORMATION

We collect personal and non-personal identification information to provide the best personal experience for Members of the Site. We do not disclose Personal Information collected from you during visits to our Site except as provided in this Privacy Policy. We may aggregate collected information from multiple visitors to create data which can be analyzed to determine general visitor levels of interest in particular products or services. We may also analyze collected URL click stream information to and from our Site. We may also contact you from time to time to inform you of our Services and to ask for comments. We do collect information for the following purposes:

1.To better manage our Site by understanding the needs of our Members;
2.To improve our Services and provide better customer services as the information you provide will help us to respond to your requests faster and more efficiently;
3.To contact Members when necessary;
4.To facilitate payment transactions carried out by the Members;
5.To help us understand the issues related to our Site;
6.To protect the security and integrity of our Site.

USE OF INFORMATION

While using our Site, we ask you to provide Personal Information. We collect information about you in three different ways. The first is when you voluntarily provide information to us. The second is through automatic collection of traffic and other information about visitors to our website. The third is when we receive information from third parties that collect and provide information to help us provide better Services.

INFORMATION THAT YOU VOLUNTARILY PROVIDE TO US

In certain places on this Site, you may be asked to provide your name and/or email address to use a feature on the Site or communicate with us. Opening an Account may require information, for example your name and email address. It is your option to provide the information requested. However, if you do not provide details that are essential (e.g. as may be identified in a registration form), it would be impossible to use some of the features and functions of the Site and/or to benefit from our Services. We may retain records of any messages which you may send to us through the Site or other websites owned by Stackers Delight, or by other electronic communications with us.

INFORMATION COLLECTED AUTOMATICALLY

When you visit our Site or use our Services, our information technology systems (including tracking system) automatically collect information about the equipment you are using and about your use of our Site and Services. Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet, the login name and password for the website if you sign in for access, the email address which you use to communicate with us, your computer and connection information (for example, browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform), and records of your subscription with us.

We also may collect URL click stream information to, though, and from our Site, which shows your Site navigation history. This information may include the date and time of your visit, cookie number, if any. We may also use browser data such as cookies for fraud prevention and other purposes. We may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (for example scrolling, clicks, and mouse-over), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and for dealing with diagnostic purposes relating to our Site.

OTHER INFORMATION WE MIGHT RECEIVE

We may also receive Personal Information about you from third parties.

CONTROLLER

Stackers Delight processes Personal Information both as a Processor and as a Controller, as defined in the General Data Protection Regulation (GDPR). We are committed to protecting your personal data and complying with GDPR.

The data that we collect from you and process as a result of your use of the Site may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staffs operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your orders, the processing of your payment details and the provision of support services. By submitting your Personal Information, you agree to this transfer, storing or processing.

SECURITY

When our Site’s registration form asks users to enter financial information, that information is encrypted and is protected during transmission through the Internet using Secured Socket Layer (SSL) software. You should see the lock icon on the bottom of web browsers such as Microsoft Internet Explorer becomes locked, as opposed to unlocked or open when you are just surfing. If you have any questions about the security, you can send an email to: hugo@stackersdelight.com

COOKIES

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on the Site. We use both “session ID cookies” and “persistent cookies.” We use session cookies to make it easier for you to navigate the platform.

Your web browser allows you to control and limit cookies on your computer. If you reject cookies, you may still use the Site, but your ability to use some areas or functions of the Site may be limited.

PRODUCT INFORMATION AND OFFERS

The email address information that you provide on the Site may be used to contact you about Products and Services. Stackers Delight may also use that information to let you know of additional Services or products that you might be interested in.

SIGNIFICANT ANNOUNCEMENTS BY EMAIL

We may also use your registered name and email address to provide you with significant announcements about Site functions or Services that you are registered to use, about this Site, about any Account you may create, about fulfillment of a specific transaction you have requested, or about other significant developments that may affect your use of the Site.

THIRD-PARTY SERVICES

This Site offers features and services which are administered or provided by third parties hired by the Stackers Delight e.g. Stripe to collect financial information (WE DO NOT COLLECT AND PROCESS YOUR FINANCIAL INFORMATION NOR DO WE HAVE ACCESS TO THE SAME). To receive these services, you may be required to provide these third parties with Personal Information. This website may also contain links to other sites which are not owned, maintained, operated or endorsed by or for us. Since such services and sites are subject to separate privacy practices and security protocols established by the third-party providers, please read the other sites’ privacy policies to understand how your Personal Information is collected, used and protected when you visit those sites.

RELEASE OF INFORMATION

We may release information concerning your use of Site when we believe, in good faith, that such release is appropriate to comply with the law (for example, pursuant to a statutory demand, subpoena, warrant or court order), to protect against fraudulent, abusive or unlawful use of the Site, to protect our rights or property, enforce any contract between you and us, or if we reasonably believe that a situation involving danger of death or injury to any person requires disclosure.

LIMITED USE

We do not intend to sell, share, or rent information obtained on this Site other than as discussed in this Privacy Policy.

CHILDREN'S PRIVACY

Our Site does not address anyone under the age of 18 (“Children”). We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and are aware that your Child has provided us with Personal Information, please contact us. If we discover that Children under 18 have provided us with Personal Information, we will delete such information from our servers immediately.

STORAGE AND PROCESSING

Your information collected by us may be stored and processed in in a third-party system called Knack.com. Stackers Delight may transfer information that we collect about you, including Personal Information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world.

DATA ACCESS, CORRECTION, DELETION, AND OPT OUT

You have the right to request access to the information we have on you. You can do this by contacting us at hugo@stackersdelight.com. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee. You can review, correct, update or delete inaccuracies to the information about you that Stackers Delight keeps on file by logging into your Account to update your password. We will retain your information for as long as your Account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our Agreement. If you wish to opt-out of being tracked by Stackers Delight’s analytics software, you can do so at hugo@stackersdelight.com.

DATA PROTECTION OFFICER

Stackers Delight has a “Data Protection Officer” who is responsible for matters relating to data protection and privacy of users. Our Data Protection Officer can be reached out at:

ATTN: Mr. ​Ritchie
Stackers Delight
Wood Wharf, Horseferry Place, London.
Support Email: hugo@stackersdelight.com

CHANGES IN THIS PRIVACY POLICY

We reserve the right and have the full discretion to make modifications, updates and changes to this Privacy Policy. If we do so, we may or may not notify you and you are solely responsible to review this Privacy Policy periodically and you are aware of these modifications, updates and changes. Your use of the Service or the Site after modifications or updates or changes, you agree to be bound by such changes, modifications and updates to this Privacy Policy.

CONTACT US

In case you have any questions or concerns about this Privacy Policy, please contact us at: hugo@stackersdelight.com.

© Stackers Delight 2018